Gateway 31.5" Solid Wood Upholstered Bench with open shelf

Returns & Refunds

At Homycasa, we are all about transparency and creating as smooth an experience as possible for our customers. We schedule shipments with the contact details provided at checkout (email, phone number, and delivery address). Always make sure the information provided at checkout is correct to avoid unnecessary delays with your delivery.

Want to know more? View our full Shipping Policy

What is your returns and refunds policy?

We want you to love your purchase! If you’re not completely satisfied, you can return your item within 30 days of receiving it. Simply ensure the product is unused, in its original condition, and includes all packaging.

Once we receive your return, we’ll process your refund within 5-7 business days. Refunds will be credited back to your original payment method. For more details on how to start a return, visit our Returns page or contact our support team - we’re here to help! Shop confidently knowing we’ve got you covered.
Need to start a return? Check our Returns Policy for full instructions

A downloadable assembly manual is not currently available for this product. Please contact our support team if you need assistance.